Effective Date: ___________
Please read these Terms and Conditions (“Terms”) carefully before using the services provided by Ganga Tour and Travels (“we,” “us,” or “our”). By booking our tours or using our services, you (“Customer,” “you,” or “your”) agree to be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our services.
1. Scope of Services
Ganga Tour and Travels provides tour and travel services in Nova Scotia, including but not limited to guided tours, travel arrangements, and related activities. The details of each tour, including itinerary, inclusions, exclusions, and pricing, are provided in the relevant tour descriptions and booking documents.
2. Booking and Payment
- Booking Process: All bookings must be made through our website, customer service, or authorized agents. Upon booking, you will receive a confirmation email outlining your tour details.
- Payment Terms: Full or partial payment may be required at the time of booking as specified. We accept payment through the methods detailed on our website.
- Payment Security: Payments are processed via secure methods. By making a payment, you agree to our payment terms and authorize us to process the payment accordingly.
3. Cancellations and Refunds
- Customer Cancellation: If you wish to cancel your booking, please refer to our cancellation policy outlined at the time of booking. Cancellation fees may apply based on the notice provided and the specific tour conditions.
- Rescheduling: Requests to reschedule must be submitted in writing and are subject to availability and any additional fees.
- Refunds: Any eligible refunds will be processed within a reasonable timeframe according to our refund policy.
4. Changes to Tour Itineraries
- Itinerary Adjustments: We strive to adhere to the published itinerary; however, itineraries are subject to change due to factors beyond our control (e.g., weather, local conditions, or regulatory requirements).
- Notification: In the event of significant changes, we will notify you as soon as practicable and offer appropriate alternatives or remedies.
5. Customer Responsibilities
- Accurate Information: You are responsible for providing accurate and complete information during the booking process.
- Health and Safety: It is your responsibility to assess your own physical condition and suitability for the tour. Please inform us in advance of any special requirements or medical conditions that may affect your participation.
- Compliance: You agree to abide by all local laws, regulations, and guidelines during your tour.
6. Liability and Indemnity
- Limitation of Liability: While we endeavor to provide safe and high-quality services, Ganga Tour and Travels shall not be liable for any direct, indirect, incidental, or consequential losses incurred as a result of your participation in our tours, except where such liability cannot be excluded by law.
- Force Majeure: We shall not be responsible for any failure to perform due to causes beyond our reasonable control, including but not limited to natural disasters, acts of government, or other unforeseen events.
- Indemnification: You agree to indemnify and hold harmless Ganga Tour and Travels, its affiliates, employees, and agents from any claims, damages, or liabilities arising out of your use of our services or breach of these Terms.
7. Intellectual Property
All content, including text, images, logos, and other materials provided by Ganga Tour and Travels, are the intellectual property of our company or our licensors. You are granted a limited, non-exclusive license to access and use the materials for personal, non-commercial purposes only.
8. Privacy Policy
Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data.
9. Dispute Resolution and Governing Law
- Governing Law: These Terms shall be governed by and construed in accordance with the laws of the Province of Nova Scotia and applicable Canadian federal laws.
- Dispute Resolution: Any disputes arising out of or in connection with these Terms shall be resolved amicably through negotiation. If a resolution cannot be reached, the dispute may be submitted to mediation or arbitration as agreed upon by both parties.
10. Changes to Terms and Conditions
We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting on our website. Your continued use of our services after any changes constitutes your acceptance of the new Terms.
11. Contact Information
For any questions or concerns regarding these Terms and Conditions, please contact us at:
Ganga Tour and Travels
Nova Scotia, Canada
Email: ________________
Phone: _______________
